Terms & Conditions
Terms and Conditions – Avelia Living
Company Information
Website: avelia-living.com
Sales region: United Kingdom & United States
Customer service email: info@avelia-living.com
Customer service phone: +442080982379
Business address: 87 Guild Road, London SE7 8HW, United Kingdom.
1. Acceptance of the Terms
By accessing this website and placing an order with Avelia Living, you agree to be bound by these Terms and Conditions. They apply to all users of the site, including customers, visitors, and anyone who interacts with our services.
2. Limitation of Liability
Avelia Living is not responsible for any indirect, incidental, or consequential damages resulting from the use—or inability to use—our website or products. You assume responsibility for any costs related to servicing or repairs arising from use of the site.
3. License
We grant you a limited, revocable, non-transferable license to use our website according to these Terms. You may not copy, distribute, modify, or exploit any content or features without permission.
4. Definitions
- “Company” refers to Avelia Living.
- “You” refers to any person accessing the website or placing an order.
- “Service” refers to the products and services available on our website.
- “Device” means any computer, mobile phone, or other device used to access the site.
- “Cookies” are small data files stored on your device to enhance your website experience.
5. Restrictions
You agree not to:
- Republish or commercially exploit any part of the website.
- Modify, reverse-engineer, or interfere with the site’s functionality.
- Use the site for unlawful, fraudulent, or harmful purposes.
- Copy or resell any portion of the site without written consent.
6. Products and Pricing
We aim to display accurate product descriptions, prices, and availability. However, errors may occur. We reserve the right to correct inaccuracies or cancel orders if needed.
Prices include applicable taxes unless otherwise stated. Shipping fees, if applicable, are shown at checkout before you complete your order.
7. Returns and Refunds
Returns and refunds follow our Return & Refund Policy.
You may return unused items within 30 days of delivery. Refunds are issued within 10 business days after the returned item is received and inspected.
Return shipping is covered only for incorrect or defective items.
8. Your Suggestions
Any ideas, feedback, or suggestions you provide may be used by Avelia Living without obligation, compensation, or limitations.
9. Consent
By using our website, you consent to these Terms and Conditions as well as our Privacy Policy.
10. Third-Party Links
Our website may include links to external websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing these sites is at your own risk.
11. Cookies
We use cookies and similar technologies to improve your browsing experience. You may disable cookies in your browser settings, but some parts of the site may not function correctly.
12. Updates to Terms
We may update or modify these Terms and Conditions periodically. Changes will be posted on this page with a new “Last Updated” date. Continued use of the website means you accept the updated terms.
13. Termination
We reserve the right to suspend or terminate access to the website or services at any time, for any reason, without prior notice.
14. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom.
For customers located in the United States, relevant state consumer protection laws may also apply.
Any disputes will be handled by the courts of England and Wales.
CONTACT DETAILS
Company name: Avelia Living (Part of WOUT LLP)
Address: 87 Guild Road, London SE7 8HW, United Kingdom.
E-mail: info@avelia-living.com
Phone: +442080982379
Tax Number: 5161687202
Customer Service Hours:
Monday – Friday: 08:00 AM – 18:00 PM (GMT+1)
Saturday – Sunday: 09:00 AM – 16:00 PM (GMT+1)
We respond to emails within 24–48 hours.